Operational Excellence. Scalable Growth. Transformative Leadership.

Summary

Dynamic and results-driven product leader with over 15 years of experience driving business innovation, operational transformation, and strategic execution across healthcare and technology sectors. Adept at aligning business strategy with scalable product development, optimizing cross-functional collaboration, and fostering continuous improvement.

Key Achievements:

Accelerating Product Delivery: Spearheaded the launch of SimBioSys’ first FDA-approved product in under 9 months by streamlining operations and fostering agile practices, reducing delivery timelines by 25%.
Driving Business Transformation: Established a PMO at Verana Health, reducing operational silos by 30% and delivering strategic roadmaps that enhanced product delivery.
Strategic Growth: Secured $2.4 million in follow-on business at ConcertAI by implementing program management frameworks and delivering value-driven solutions.
Leading High-Performing Teams: Built collaborative environments that empowered teams, optimized resources, and fostered professional growth.

Experience

SimBioSys | Senior Director Product Operations | Bend, OR (Remote) | 3/2023 - 4/2024

SimBioSys develops cutting-edge AI-powered simulations to personalize cancer care and improve patient outcomes.

Led the successful launch of the company’s first FDA-approved commercial product within 9 months, enhancing cross-functional collaboration and operational efficiency.
Directed product and program portfolios, ensuring alignment with strategic goals through regular updates to C-Suite executives.
Implemented agile processes that reduced delivery timelines by 25% and improved team efficiency across Product, Engineering, and Sales.
Established robust communication channels, fostering a culture of transparency and accountability.

ConcertAI | Director Program Management | Bend, OR (Remote) | 1/2022 - 2/2023

ConcertAI is a leading real-world evidence (RWE) and AI technology company advancing precision medicine.

Implemented a comprehensive suite of program management tools that enhanced operational efficiency, leading to a remarkable $2.4M in follow-on business within the first year.
Cultivated a culture of collaboration among Sales, Engineering, and leadership, ensuring that all projects were strategically aligned with the company’s overarching goals by building relationships.
Developed and maintained key performance metrics through dashboards, delivering strategic insights that empowered senior leadership to make informed decisions and drive organizational success.

Verana Health | Director Product and Program Operations | Bend, OR (Remote) | 11/2020 - 12/2021

Verana Health leverages real-world data to advance quality insights in healthcare.

Established a high-impact Project Management Office (PMO) that transformed business operations, successfully reducing operational silos by 30% and enhancing overall efficiency.
Designed strategic roadmaps that optimized cross-functional collaboration, significantly streamlining product delivery and accelerating time-to-market for key initiatives.
Led a team of eight Program Managers to achieve exceptional performance outcomes, ensuring alignment with stakeholder expectations and fostering a results-driven environment.

Patient Power | Strategy & Program Director | Bend, OR (Remote) | 4/2019 - 6/2020

Patient Power is a digital media company dedicated to empowering patients and caregivers with trusted health information.

Directed strategic programs that optimized project roadmaps and client goal alignment, resulting in improved project efficiency and increased revenue streams.
Established robust reporting metrics that streamlined operations and facilitated data-driven decision-making, enhancing the overall effectiveness of project management practices.
Managed a team of 10 Program Managers, driving collaboration and strategic growth.

Medable | Product Manager | Bend, OR (Remote) | 1/2018 - 3/2019

Medable is a leading provider of decentralized clinical trial solutions, transforming the way clinical research is conducted.

Delivered scalable, user-focused products that not only met market needs but also aligned seamlessly with organizational objectives, driving enhanced user satisfaction.
Collaborated closely with Engineering to develop backend solutions that significantly improved system performance, resulting in smoother operational workflows.
Provided strategic updates to executives, increasing alignment across teams and enhancing overall satisfaction with product outcomes and delivery timelines.

Slalom | Consultant | Seattle, WA (Hybrid) | 2/2015 - 12/2017

Slalom is a modern consulting firm specializing in business transformation, technology, and innovation.

Delivered multi-million-dollar projects that transformed client workflows and improved commercial readiness, showcasing a strong return on investment.
Served as an agile Subject Matter Expert (SME), driving the adoption of agile methodologies and enhancing client satisfaction through tailored deliverables.
Implemented complex technical solutions that not only increased executive confidence but also secured repeat business, reinforcing client trust and long-term partnerships.

Brooks Running | IT Project Manager | Seattle, WA (Hybrid) | 5/2013 - 2/2015

Brooks Running is a leading global brand specializing in high-performance running shoes, apparel, and gear.

Achieved a 20% reduction in project delivery times, resulting in $50,000 in cost savings and enhanced operational efficiency across the organization.
Strengthened vendor relationships through effective management, ensuring timely delivery of high-quality services and products.
Trained over 200 staff in project management principles, leading to improved adoption of best practices and increased team efficiency.

Esri | Project Manager | Olympia, WA | 11/2003 - 5/2013

Esri is a global leader in geographic information system (GIS) software, providing solutions for mapping and spatial analysis across various industries.

Managed complex projects using waterfall methodology, delivering customized solutions that exceeded client expectations and increased satisfaction rates.
Leveraged GIS expertise to align project outcomes with client goals, driving repeat business and enhancing client relationships.
Acted as a trusted advisor, providing strategic insights that not only guided successful project outcomes but also built strong rapport with stakeholders and executives.

Education & Certifications

Master of Arts in Geography | University of Memphis | Memphis, TN
Bachelor of Arts in Anthropology | University of Memphis | Memphis, TN
Scrum Master 2014
SAFe Practitioner 2016
Prosci Change Management 2023

Skills