Operational Excellence. Scalable Growth. Transformative Leadership.
Summary
Strategic leader with 15+ years of experience driving business transformation, strategic partnerships, and market expansion across healthcare and technology. Proven ability to identify and execute high-value partnerships and align corporate strategy with growth objectives. Adept at leveraging healthcare data, optimizing operations, and driving collaboration between executive leadership, product, and regulatory teams to accelerate innovation and revenue growth.
Key Achievements:
Product Strategy & Market Expansion: Led the launch of SimBioSys’ first FDA-approved product, reducing delivery timelines by 25% through optimized workflows and strategic alignment.
Value-Based Care & Healthcare Data Optimization: Implemented scalable program management frameworks at ConcertAI, securing $2.4M in follow-on business and improving provider engagement.
Operational Efficiency & PMO Development: Established a product-focused PMO at Verana Health, eliminating operational silos by 30% and improving cross-functional execution through agile governance frameworks.
Digital Health & Data-Driven Decision Making: Expertise in healthcare data connectivity, de-identified health data management, HIPAA compliance, and privacy frameworks, ensuring secure and efficient product innovation.
Experience
SimBioSys | Senior Director Product Operations | Bend, OR (Remote) | 3/2023 - 4/2024
SimBioSys develops cutting-edge AI-powered simulations to personalize cancer care and improve patient outcomes.
Led the successful launch of the company’s first FDA approved commercial product within 9 months, enhancing cross-functional collaboration and operational efficiency.
Directed product and program portfolios, ensuring alignment with strategic goals through regular updates to C-Suite executives.
Implemented agile processes that reduced delivery timelines by 25% and improved team efficiency across Product, Engineering, and Sales.
Established robust communication channels, fostering a culture of transparency and accountability.
ConcertAI | Director Program Management | Bend, OR (Remote) | 1/2022 - 2/2023
ConcertAI is a leading real-world evidence (RWE) and AI technology company advancing precision medicine
Implemented a comprehensive suite of program management tools that enhanced operational efficiency, leading to a remarkable $2.4M in follow-on business within the first year.
Cultivated a culture of collaboration among Sales, Engineering, and leadership, ensuring that all projects were strategically aligned with the company’s overarching goals by building relationships.
Developed and maintained key performance metrics through dashboards, delivering strategic insights that empowered senior leadership to make informed decisions and drive organizational success.
Verana Health | Director Product and Program Operations | Bend, OR (Remote) | 11/2020 - 12/2021
Verana Health leverages real-world data to advance quality insights in healthcare.
Established a high-impact Project Management Office (PMO) that transformed business operations, successfully reducing operational silos by 30% and enhancing overall efficiency.
Designed strategic roadmaps that optimized cross-functional collaboration, significantly streamlining product delivery and accelerating time-to-market for key initiatives.
Led a team of eight Program Managers to achieve exceptional performance outcomes, ensuring alignment with stakeholder expectations and fostering a results-driven environment.
Patient Power | Strategy & Program Director | Bend, OR (Remote) | 4/2019 - 6/2020
Patient Power is a digital media company dedicated to empowering patients & caregivers with trusted health information.
Directed strategic programs that optimized project roadmaps and client goal alignment, resulting in improved project efficiency and increased revenue streams.
Established robust reporting metrics that streamlined operations and facilitated data-driven decision-making, enhancing the overall effectiveness of project management practices.
Managed a team of 10 Program Managers, driving collaboration and strategic growth.
Medable | Product Manager | Bend, OR (Remote) | 1/2018 - 3/2019
Medable is a leading provider of decentralized clinical trial solutions, transforming the way clinical research is conducted.
Delivered scalable, user-focused products that not only met market needs but also aligned seamlessly with organizational objectives, driving enhanced user satisfaction.
Collaborated closely with Engineering to develop backend solutions that significantly improved system performance, resulting in smoother operational workflows.
Provided strategic updates to executives, increasing alignment across teams and enhancing overall satisfaction with product outcomes and delivery timelines.
Slalom | Consultant | Seattle, WA (Hybrid) | 2/2015 - 12/2017
Slalom is a modern consulting firm specializing in business transformation, technology, and innovation.
Delivered multi-million-dollar projects that transformed client workflows and improved commercial readiness, showcasing a strong return on investment.
Served as an agile Subject Matter Expert (SME), driving the adoption of agile methodologies and enhancing client satisfaction through tailored deliverables.
Implemented complex technical solutions that not only increased executive confidence but also secured repeat business, reinforcing client trust and long-term partnerships.
Brooks Running | IT Project Manager | Seattle, WA (Hybrid) | 5/2013 - 2/2015
Brooks Running is a leading global brand specializing in high-performance running shoes, apparel, and gear.
Achieved a 20% reduction in project delivery times, resulting in $50,000 in cost savings and enhanced operational efficiency across the organization.
Strengthened vendor relationships through effective management, ensuring timely delivery of high-quality services and products.
Trained over 200 staff in project management principles, leading to improved adoption of best practices and increased team efficiency.
Esri | Project Manager | Olympia, WA | 11/2003 - 5/2013
Esri is a global leader in geographic information system (GIS) software, providing solutions for mapping and spatial analysis across various industries.
Managed complex projects using waterfall methodology, delivering customized solutions that exceeded client expectations and increased satisfaction rates.
Leveraged GIS expertise to align project outcomes with client goals, driving repeat business and enhancing client relationships.
Acted as a trusted advisor, providing strategic insights that not only guided successful project outcomes but also built strong rapport with stakeholders and executives.
Education & Certifications
Master of Arts in Geography | University of Memphis | Memphis, TN
Bachelor of Arts in Anthropology | University of Memphis | Memphis, TN
Scrum Master 2014
SAFe Practitioner 2016
Prosci Change Management 2023
Skills
Strategic Operations & Execution | Business Transformation & Scalable Growth | Enterprise Process Optimization & Efficiency | Cross-Functional Collaboration & Stakeholder Alignment | Agile, SAFe & Scaled Program Implementation | Portfolio, Program & Project Management | Data-Driven Decision Making & KPI Optimization | PMO Development & Governance | Risk Management, Compliance & Regulatory Standards (HIPAA, Data Governance) | Revenue Growth, Cost Optimization & Value Realization | Change Management & Organizational Agility | Healthcare Operations, Value-Based Care & Clinical Program Management | Operational Scalability, Automation & Process Innovation | Supply Chain, Vendor Management & Contract Negotiation | Executive Communication, Stakeholder Engagement & Influence | Continuous Improvement & Lean Methodologies | Workforce Planning, Capacity Management & Performance Optimization | Leadership Development & High-Performing Team Building