Change Management

Problem:

A fast-growing, early stage healthcare technology company, lacked a structured goal-setting framework, leading to misaligned priorities, inefficient resource allocation, and difficulty in measuring success. Teams operated in silos, and without clear objectives, progress tracking and strategic execution were inconsistent.

Solution:

To establish clarity and alignment, I led the implementation of the Objectives and Key Results (OKRs) framework as part of a structured change management initiative. Using Prosci Change Management principles, I:

  • Conducted stakeholder workshops to identify pain points and align teams around key business objectives.

  • Developed a tailored OKR framework that mapped company goals to team-level execution.

  • Led training sessions to educate employees on setting measurable, outcome-driven goals.

  • Established a cadence of quarterly planning and check-ins, ensuring continuous improvement and accountability.

Highlights:

  • Transformed a goal-less environment into a structured, metrics-driven organization.

  • Created visibility into performance, helping leadership make data-driven decisions.

  • Fostered cross-functional collaboration, aligning product, engineering, and operations teams on shared priorities.

Results:

  • Increased team efficiency by 30%, streamlining execution and reducing time spent on misaligned projects.

  • Improved accountability and transparency, empowering teams to own their goals and measure success.

  • Successfully launched the company’s first commercial product within 9 months, with OKRs driving execution and alignment.